FLIPKART V/S MYNTRA : WHO UNDERSTOOD CUSTOMERS BETTER?
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Understanding customer demand and customer behavior is very important to survive in this business world. Flipkart and Myntra have understood them and made a huge revolution in their sales over a decade. Let us discuss how they started their journey and gradually became top ecommerce sites. ORIGIN OF FLIPKART : Sachin Bansal and Binny Bansal are the founders of Flipkart. They were employed in Amazon ecommerce company. But Sachin Bansal had plans of starting their own ecommerce company. So they resigned the job in order to setup Flipkart where they used to sell books during 2007. CHALLENGES FACED BY FLIPKART: During 2007, there was a numerous e-commerce sites. But the main challenge was to gain customer trust. Because at that time many people in India did not believe in ordering products in online shopping was the best option. Most of them were purchasing from offline stores, because they could feel the quality by touching it. But it can't be done in online shopping. Another d...